What to Do When You Can’t Pay Your Nissan Finance Bill
Nissan in an international automobile company based in Japan. The Nissan brand is sold at dealerships throughout the world. When customers want to lease or purchase a vehicle, they typically secure auto financing through Nissan Finance.
The fees associated with Nissan Finance, depend on the type of loan the customer receives. When we spoke to customer service, they were informative and helpful when we inquired about customers that have difficulty paying their Nissan Finance bill. Although there were not many options, Nissan Finance does offer programs to assist customers that are in a financial hardship.
How to Pay the Bill
Pay online: Customers can pay your Nissan Finance online by visiting https://paymentsnmac.billmatrix.com/welcome.aspx. Customers can pay with a credit card or a debit card. Bill Matrix charges a fee for using this form of online payment.
Automatic payment: Customers can have your Nissan Finance bill deducted automatically each month by signing up for recurring payments. The funds are deducted from your checking or savings account on the established due date.
Pay by mail: You can send payments to the address on your Nissan Finance bill or:
P.O. Box 660360
Dallas, TX 75266
Pay by phone: Customers can pay your Nissan Finance bill over the phone by calling 1-800-606-6613. Acceptable payment methods include checking account, savings account and electronic check.
Questions About Your Billing Statement or Account?
Not every finance company discloses all of the applicable charges and fees that you see on your monthly billing statement or account. If you want to better understand the charges, you should visist the Nissan Finance FAQs. As an added resource, we suggest you contact customer service at 1-800-465-6622.
How the Penalty Fees Work
When we spoke the Nissan Finance customer service representative, they informed us of the fees associated with car loans. They could not give us exact amounts because each customer loans differ depending on the rate and length of the loan. They did provide us with a list of common that factors that incur fees.
- Late monthly payments
- Excessive mileage if the customer leases
- Excessive wear and tear if the customer leases the vehicle
- Early termination
- Vehicle return
- Security deposit
When we spoke to the customer service representative, they informed us that there are limited options for customers that could not pay their bill.
- Payment arrangements – The customer must call customer service at 1-800-456-6622 and set-up a payment arrangement.
- Servicemembers Civil Relief Act – We were informed of the Servicemembers Civil Relief Act for active Military personnel. This program allows active Military personnel to terminate their Nissan Finance in the event they are deployed outside of the continental United States.
Will They Work With Me to Pay My Bill?
Did Nissan Finance provide you with options when you could not pay your bill? When we spoke to customer service, they were helpful. We want to hear from customers just like you. Leave us a message below.