What to Do When You Can’t Pay Your Chase Auto Finance Bill
As one of the oldest and largest institutions in the United States, JP Morgan Chase provides services to millions across 60 countries. The services offered by JP Morgan Chase include asset management, investment banking, private equity, commercial and personal loans. One division that provides excellent customer service is Chase Auto Finance. This division offers deals and discounts for new cars, used cars and auto financing and refinancing.
How to Pay the Bill
Pay online: Customers can pay your Chase Auto Finance online by visiting https://chaseonline.chase.com/Logon.aspx?LOB=RGBLogon . You will need to provide your account information as well as your user identification and password. Acceptable methods of payment include credit cards, debit cards, checking and savings account.
Automatic payment: Customers can pay your Chase Auto Finance bill by having the funds automatically deducted from your checking or savings account. You will reduce your monthly bill by 0.25% when using your Chase savings account or Chase checking account.
Pay by mail: Customers can pay your Chase Auto Finance bill by sending payments to:
Chase Auto Finance
P.O. Box 78067
Phoenix, AZ 85062-8067
Chase Auto Finance
1820 E. Sky Harbor Circle S.
Phoenix, AZ 85034
Pay by phone: Customers can pay your Chase Auto Finance bill by calling customer service at 1-800-336-6675. You will need your account details and acceptable form of payment.
Pay in person: Customers can pay your Chase Auto Finance bill in person by visiting a Chase bank location. The locations are listed on the website.
Questions About Your Billing Statement or Account?
Have you noticed hidden fees that you do not fully understand, such as loan origination fee, late payment fees, insufficient fund fees or repossession fees? If this is the case, you should review the Chase Auto Finance FAQs to better understand your billing or account information. You can also contact a customer service representative at 1-800-336-6675 for additional information about your billing statement or account.
How the Penalty Fees Work
Several online complaints forums stated Chase Auto Finance assesses fees for late payments, insufficient funds and repossession charges. When we spoke to customer service, they did not disclose the exact amount of the fees. They explained that the fees are dependent upon the individual customer’s loan. The only fee we found information on was the loan origination fee.
- Loan origination – When customers qualify for a loan with Chase Auto Finance, the company charges a fee of $75.
When customers can’t pay your Chase Auto Finance bill, the company has options. Although limited, Chase Auto Finance provides customers with the ability to change your loan date and set-up payment arrangements.
- Change loan date – Customers that can’t pay your Chase Auto Finance bill have the ability to change the due date on your loan. You have the ability to change the date of your payment up to 20 days beyond the date of your predetermined payment. Chase Auto Finance restricts three dates that cannot be selected, the last three dates of any given month.
- Payment arrangements – Customers that can’t pay your Chase Auto Finance bill have the ability to make payments on an arranged schedule. Call customer service at 1-800-336-6675 and speak with a customer service representative. They will provide you with the details of the payment arrangement.
Will They Work With Me to Pay My Bill?
Did Chase Auto Finance help you when you can’t pay your bill? We want to hear from customers just like you. Leave us a comment below.